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Requesting a return
Returns & RefundsTo request a return, please go to the Returns portal. How do I get to the Returns portal? For registered users on the website: Sign in to My AUTODOC. Go to My Orders. Select the order with the ite...
Find out moreDeadlines for return requests
Returns & RefundsFor extended return periods, the Safe Order option is available. You can read more about which products are covered by this option here, as well as what return terms you get by purchasing it. Plea...
Find out moreRefund processing time
Returns & RefundsThe actual refund time depends on how quickly your bank processes the transaction and on the payment method you chose: PayPal: 1 to 3 business days Bank card: 1 to 3 business days ...
Find out moreReturn costs
Returns & Refunds*Delivery of bulky items to the selected country is not available Sending returns Pack the product in its original packaging. Print out the return form you received by email. Put it in the shipping ...
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