At AUTODOC, we want to ensure a smooth return process for our customers. Depending on the product category and options selected, different return windows apply.
Standard return deadlines
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Standard Items: The standard return period is 14 days from the date of delivery to the customer.
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Tyres & Rims: The return deadline for tyres and rims is 14 days from the date of delivery to the customer.
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Core Parts: The return deadline for core parts is 12 months from the date of delivery to the customer.
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Warranty Claims: The warranty claim filing period is 24 months from the date of delivery to the customer.
Extended returns with "Safe Order"
For extended return periods, the Safe Order option is available. You can read more about which products are covered by this option here, as well as what return terms you get by purchasing it.