Delivery countries
We only deliver to the countries specified in the list
- Austria
- Belgium
- Bulgaria
- Czech Republic
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- United Kingdom
- Germany
- Greece
- Netherlands
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
If your country is not in our delivery list, you can still have your purchase delivered to a neighbouring country on our list if you wish to collect it there or have it forwarded.
Some goods containing hazardous materials (e.g. starter batteries) and bulky items, including tyres and rims, may not be delivered to islands due to transportation limitations:
- Jersey
- Guernsey
- Isle of Man
Delivery time
Please note that delivery time may vary depending on the destination country, product availability, public holidays, and contingencies on the part of the courier service. Delivery is not available on public holidays.
Estimated delivery time:
| United Kingdom | 3-4 business days |
|---|---|
|
Jersey Guernsey Isle of Man |
7-9 business days |
Possible reasons for the delayed delivery of the parcel:
- weekends;
- technical issues on the courier's side;
- local or international bank holidays;
- adverse weather conditions (natural disasters).
FAQ
Can I pick up the goods from the warehouse myself?
No, you can’t. We deliver goods by courier service only.
Can I choose a delivery service?
When you place an order, you can't select the desired courier company. We'll make sure your items are delivered by the most suitable courier company.
My parcel is in a parcel shop, although it should be delivered to my address. Why?
Contact the delivery service and ask them to deliver your order to the specified address. If they refuse, please contact our customer service team to file a request.
The parcel was delivered to a parcel shop far from my home. What should I do?
Please contact our customer service team by clicking here.
How much do I need to order to get free delivery to my country?
Free delivery to the United Kingdom is possible for orders over £ 130.
Read more about free delivery here.
Only part of the order has arrived. When will the rest of it be delivered?
You need to check the email with the parcel tracking number. This email was sent as soon as the order was handed over to the courier. If the order is divided into several parcels, the email will have several tracking numbers. Please check the location of the missing part of the order by clicking on the link provided in the email.
If there is only one tracking number in the email, please contact our customer service team by clicking here.
What happens if I don't collect the parcel?
The parcel will be sent back to us. The refund will be made after the items have been returned to our warehouse and inspected by our specialists.