The processing time of a return request depends on the type of return request.
The actual refund time depends on how quickly your bank processes the transaction and on the payment method you chose:
- PayPal: 1 to 3 business days
- Bank card: 1 to 3 business days
- Bank transfer: 1 to 14 days
When will I receive a refund for the returned item?
We will start the refund process once we have made a decision and approved the return request. In this case the status of the returned item in the system will be changed to “Confirmed”.
What should I do if I haven’t received a refund by the above deadline?
Please contact our customer support team via online chat.